Technology Expertise driven, project oriented
Paradise Canyon Professional Services are coupled with the technology products offered to ensure a complete solution is delivered to our clients. A Paradise Canyon solutions must bring positive value and impact to clients daily operations. To deliver this promise and mission, Paradise Canyon engineers bring certified expertise and proven abilities to ensure a solution is completely delivered and implemented successfully.
Professional Services delivery
- An appropriate Statement of Work, or other work order, will define a services engagement.
- Working time of engagement is conducted in our clients local business hours of the site of services.
- Services are delivered via on-site and off-site as appropriate to the needs of our clients.
- All on-site and remote services will adhere to security, confidentiality policies, and work place practices of our clients.
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Delivering Solutions as a project
- A project management approach is used in all professional services engagements to define the solution(s) and services to be performed
- Collect information and details to define scope of solution
- Analyze current needs
- Design solution for delivery
- Define goals, deliverables, and architecture requirements
- Pre-installation validation and prepare for full implementation
- Installation and production deployment preparation
- Validation and Documentation of deployed solution
- Production and daily operation transition
- Collect information and details to define scope of solution
- All services and projects will start with an on-site engineer to begin the installation and configuration of the solution and services.
- All on-site services are performed at local time to the site.
- Depending on the needs of the project, additional remote services will be put in place for continued integration, monitoring, and support.
- Remote services will be performed at the time appropriate to the client needs and schedule
