Technology Expertise driven, project oriented

Paradise Canyon Professional Services are coupled with the technology products offered to ensure a complete solution is delivered to our clients.  A Paradise Canyon solutions must bring positive value and impact to clients daily operations.  To deliver this promise and mission, Paradise Canyon engineers bring certified expertise and proven abilities to ensure a solution is completely delivered and implemented successfully.

Professional Services delivery

  • An appropriate Statement of Work, or other work order, will define a services engagement.
  • Working time of engagement is conducted in our clients local business hours of the site of services.
  • Services are delivered via on-site and off-site as appropriate to the needs of our clients.
  • All on-site and remote services will adhere to security, confidentiality policies, and work place practices of our clients.

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Delivering Solutions as a project

  • A project management approach is used in all professional services engagements to define the solution(s) and services to be performed
    • Collect information and details to define scope of solution
    • Analyze current needs
    • Design solution for delivery
    • Define goals, deliverables, and architecture requirements
    • Pre-installation validation and prepare for full implementation
    • Installation and production deployment preparation
    • Validation and Documentation of deployed solution
    • Production and daily operation transition
  • All services and projects will start with an on-site engineer to begin the installation and configuration of the solution and services.
    • All on-site services are performed at local time to the site. ​
  • ​Depending on the needs of the project, additional remote services will be put in place for continued integration, monitoring, and support.
    • Remote services will be performed at the time appropriate to the client needs and schedule
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